Find quick answers to common questions about our platform, features, and services.
Custojo is a comprehensive Customer Relationship Management (CRM) platform designed to help businesses streamline their operations, manage customer interactions, automate workflows, and drive growth through data-driven insights.
Our platform is built for businesses of all sizes—from startups and small businesses to enterprises and agencies. Whether you're managing a sales team, running a service business, or operating multiple brands, Custojo adapts to your needs.
Getting started is easy. Simply sign up for a free trial, set up your workspace, invite your team members, and start managing your customers. Our onboarding wizard will guide you through the initial setup process.
Yes! We offer a 14-day free trial with full access to all features. No credit card required. You can explore the platform and see how it fits your business before committing to a paid plan.
We accept all major credit cards (Visa, Mastercard, American Express), as well as bank transfers for annual plans. Enterprise customers can also pay via invoice.
Absolutely. You can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and any prorated amounts will be credited or charged accordingly.
We offer a 30-day money-back guarantee for new customers. If you're not satisfied with our service within the first 30 days, contact our support team for a full refund.
You can reach our support team via email, live chat, or through our help center. Premium and Enterprise customers also have access to priority phone support.
Yes, we offer guided onboarding for all new customers. Enterprise customers receive dedicated onboarding sessions with our customer success team to ensure a smooth implementation.